Shipping policy

Shipping Policy
Thank you for choosing to shop with us! Below you'll find our shipping policy outlining how we handle the shipment of your orders.
Processing Time:
  • We strive to process and ship out orders within 2-3 business days after the order is placed.
  • Orders are processed and shipped during our regular business hours, Monday through Friday, excluding holidays.
Shipping Methods:
  • We primarily ship our products via Canada Post or Stallion Express.
  • You'll have the option to select your preferred shipping method during the checkout process.
  • Please note that delivery times may vary depending on your location and the shipping method chosen.
Shipping Rates:
  • You can view the shipping rates for your order during the checkout process before finalizing your purchase.
Order Tracking:
  • Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number.
  • You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
International Shipping:
  • At this time, we only offer shipping within Canada + The US .
  • We do not offer international shipping outside of Canada + The US.
Shipping Address:
  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delivery Issues:
  • If you encounter any issues with the delivery of your order, please contact us at contact@jessiemark.com and we'll be happy to assist you.
Shipping Restrictions:
  • Certain products may have shipping restrictions due to their size, weight, or content. Any such restrictions will be clearly stated on the product page.
Shipping Updates:
  • We'll do our best to keep you informed of any delays or issues that may affect the shipping of your order.
  • If there are any unexpected delays, we'll notify you via email or phone as soon as possible.
Questions or Concerns:
  • If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at contact@jessiemark.com. We're here to help!
Thank you for shopping with us! We appreciate your business and hope you enjoy your purchase.